Privacy Policy

Last updated: October 24, 2025

Welcome to Paiteams Tech Limited. We, Paiteams Tech Limited (together with its affiliated companies, hereinafter referred to as "Paiteams Tech Limited," "we," or "us"), deeply understand the importance of privacy and are firmly committed to ensuring the security and confidentiality of any information we obtain from or about you. This Privacy Policy details our practices regarding the collection, use, storage, and protection of personal data when you access and use our websites, applications, and services (collectively, the "Services").

Consent to This Privacy Policy

By accessing, registering for, or otherwise using our Services, you acknowledge that you have carefully read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please immediately stop using our Services. Your continued use of our platform signifies your agreement to this policy, unless otherwise required by applicable local laws.

1. Information Paiteams Tech Limited Collects

We collect and store information that you voluntarily provide while using our Services, as well as data collected through automated means when you use features or receive services.

1.1 Information You Provide to Paiteams Tech Limited

  1. Account Data: When you create an account, we collect your username, email address, password (in encrypted form), and other contact information you may provide.

  2. Payment Information: When you make purchases or subscribe to services, we may collect your payment card information (processed by third-party payment processors; we do not directly store full card numbers), billing address, and other relevant transaction details.

  3. Demographic Data: Information you voluntarily provide, such as age, gender, preferences, and interests, used to optimize services and personalize recommendations.

  4. Communication Data: We store all content you post, send, receive, or share through Paiteams Tech Limited Services. This includes data you input within the product, any uploaded files, links, messages, and interaction records.

  5. Interaction Data: Information you provide through our support channels (e.g., email, online chat), social media platforms (e.g., GitHub, Twitter, WeChat), or by participating in our surveys, feedback, contests, and other activities.

  6. Other Data: Any data not listed above but voluntarily provided by you will be processed according to this Privacy Policy or specific instructions provided at the time of collection.

1.2 Automated Data Collection

When you access or use our Services, we may automatically collect the following data:

1.2.1 Log and Usage Data

We record information about your behavior when using the services, including:

  1. The features you use, pages and content you access;

  2. The links, buttons, and interactive elements you click;

  3. The types, sizes, and filenames of attachments you upload;

  4. Your interaction patterns and clickstreams with product services.

1.2.2 Device and Connection Data

We collect information related to your device and connection to provide and optimize services, including:

  1. Device type (e.g., computer, mobile phone, tablet);

  2. Operating system version and device settings;

  3. Browser type and version;

  4. Unique device identifiers and advertising identifiers;

  5. IP address and network connection information;

  6. Crash logs and other system error information;

  7. Other relevant data automatically collected during service installation, access, update, or use.

1.2.3 Geolocation Data

Depending on your device settings and authorization, we may collect your geolocation data. For example, we may use your IP address to estimate your approximate location, or obtain more precise geolocation information with your authorization.

1.2.4 Cookies and Similar Technologies

When you visit Paiteams Tech Limited, we may place one or more cookies (a small text file with an alphanumeric string) on your device or use similar tracking technologies to uniquely identify your browser or device.

  • Session Cookies: Temporarily stored and disappear after you close your browser. Used to maintain user session state.

  • Persistent Cookies: Remain after you close your browser and are read on your next visit. Used to remember your preferences, login status, and analyze usage patterns.

You can manage or disable cookies. Most web browsers allow you to refuse all cookies or to indicate when a cookie is being sent. However, please note that disabling cookies may affect the normal functioning of certain features or services of Paiteams Tech Limited.

1.3 Information from Other Sources

1.3.1 External Data Resources

To enhance service quality, personalize user experience, and conduct market analysis, we may obtain information about you from other users, partners, third-party service providers, social media platforms, public databases, or through third-party integrations authorized by you, and integrate it with information we already hold. For example, this may include updating contact information, identifying potential customers, providing more targeted advertisements or recommendations. When collecting such information, we ensure that its sources are legitimate and comply with data protection requirements.

1.3.2 Third-Party Websites and Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy policies, data processing practices, or content of these third parties. We strongly advise you to read the privacy terms of any third-party website before providing personal information to them.

2. How Paiteams Tech Limited Uses Information

We use your personal information for the following purposes:

  1. Provide and Maintain Services: Operate, maintain, improve, personalize, and expand our systems, websites, and various services, including account management, technical support, and customer service.

  2. Optimize User Experience and Product Development: Analyze user interaction patterns, conduct market research, provide personalized recommendations, carry out marketing activities, and solicit user feedback to continuously optimize product design and features.

  3. Security and Risk Control: Monitor and analyze potential risks in use, ensure the security of websites and products, and investigate and prevent fraud, cyber-attacks, or other illegal or unauthorized activities.

  4. Compliance and Legal Obligations: Comply with applicable laws and regulations, court orders, government requests, and protect the legitimate rights, interests, and property of us, affiliated entities, you, or other third parties.

  5. Communication and Promotion: Send you important service notifications, updates, marketing information, and promotional activities from Paiteams Tech Limited or our partners. You can opt out of our marketing emails at any time.

  6. Business Analysis: Conduct internal audits, data analysis, and research to evaluate business performance, optimize operational efficiency, and make strategic decisions.

Additionally, we may state specific purposes when collecting your personal information, or use it for other specific purposes with your explicit consent.

3. Disclosure of Personal Data

Under certain circumstances, we may disclose your personal information to third parties, but we will ensure that such disclosure complies with this policy and applicable legal requirements.

3.1 Vendors and Service Providers

To assist us in operating our business and providing services, we may disclose personal data to third-party vendors and service providers. This includes, but is not limited to: hosting services, cloud services, content delivery networks, customer support, security monitoring, email communication software, web analytics, payment processing, and other information technology service providers. These third parties will access, process, or store personal data according to our instructions and only within the scope of their service responsibilities to us. We will enter into data processing agreements with these service providers, requiring them to adhere to strict data protection standards.

3.2 Business Transfers

If Paiteams Tech Limited is involved in a strategic transaction, merger, acquisition, reorganization, bankruptcy, asset sale, or transfer of services to another entity (collectively, "Transactions"), your personal data may be disclosed to potential transaction counterparties and related advisors during due diligence and, as part of such a transaction, transferred with other assets to a successor or affiliate. We will ensure that such transfers comply with applicable data protection laws.

3.3 Legal Authorization and Protection

We may disclose your personal data, including information about your interactions with our services, to government agencies, regulatory bodies, industry partners, or other third parties, when required by law or in the good faith belief that such action is necessary to:

  1. Comply with legal obligations, court orders, subpoenas, or other judicial processes;

  2. Protect and defend the rights, property, or safety of Paiteams Tech Limited, our affiliates, employees, customers, or the public;

  3. Detect, prevent, or respond to fraud, security breaches, technical issues, or other illegal or suspicious activities;

  4. Enforce our Terms of Service, policies, and other agreements.

4. Storage and Protection of Collected Information

4.1 Data Storage and Transfer

4.1.1 Special Note on International Data Transfers

Paiteams Tech Limited's primary operating entity is located in Hong Kong, and our main data storage servers may also be located in Hong Kong or other countries/regions.

If you are a user from the European Economic Area (EEA), the United Kingdom, or other countries/regions where data protection laws may differ from Hong Kong, please note: When you use our Services, your personal data may be transferred to Hong Kong or any other country/region where we operate for processing and storage. The Personal Data (Privacy) Ordinance (PDPO) of Hong Kong provides a legal framework related to data protection.

For users from the EEA/UK, we commit to: When your personal data is transferred outside the EEA/UK (including to Hong Kong), we will ensure that such transfers comply with the requirements of the General Data Protection Regulation (GDPR) or other applicable data protection laws. This is typically achieved through one or more of the following mechanisms:

  • Standard Contractual Clauses (SCCs): We may enter into standard contractual clauses approved by the European Commission with the recipient to ensure your data receives a level of protection equivalent to that in the EEA/UK.

  • Adequacy Decisions: If the recipient country/region is deemed by the European Commission to have an adequate level of data protection, data transfer will be based on this decision.

  • Your Explicit Consent: In specific cases, we may obtain your explicit consent for data transfer after informing you of the data transfer risks.

  • Other Legal Bases: For example, to fulfill a contract with you, protect your vital interests, etc.

Your continued use of Paiteams Tech Limited Services signifies your understanding and agreement that your personal data may be transferred internationally according to the mechanisms described above.

4.1.2 Our Commitment to Data Security

Paiteams Tech Limited places a high priority on your data security. We have implemented multi-layered, industry-leading technical, administrative, and organizational measures designed to protect personal data from unauthorized access, disclosure, alteration, loss, misuse, or destruction. These measures include, but are not limited to:

  • Data Encryption: Encrypting data during transmission (e.g., using TLS/SSL protocols) and at rest.

  • Access Control: Strictly controlling access permissions to personal data, granting access only to employees and contractors who have a legitimate need.

  • Security Audits and Monitoring: Regularly conducting security vulnerability scans, penetration testing, and system monitoring to promptly identify and address potential security risks.

  • Employee Training: Providing regular data privacy and security training to all employees.

  • Data Backup and Recovery: Developing and implementing data backup and disaster recovery plans to respond to unforeseen events.

However, no method of internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of personal data. We encourage you to exercise caution when deciding what information to provide to the service and to take steps to protect your personal information (e.g., using strong passwords, not sharing account information with others). We are not responsible for any circumvention of privacy settings or security measures caused by your own actions or by third parties beyond our control.

4.2 Personal Data Retention

We will determine the length of time we retain your personal data based on the purposes for processing and applicable legal requirements. Once the retention purpose or legal requirement is met, we will securely delete or anonymize your data.

For example:

  • We will retain your personal data only for as long as necessary to provide services to you.

  • We will retain your personal data for the duration of your active account.

  • Even if you choose to deactivate your account or stop using our services, we may retain some of your data for other legitimate business purposes, such as resolving disputes, maintaining security, preventing fraud, fulfilling our legal obligations (e.g., tax, audit), or enforcing our agreements.

  • If data cannot be immediately deleted due to technical reasons (e.g., already backed up in an immutable archive system), we will take appropriate security measures to isolate the data and ensure it is not further processed until it can be securely deleted.

5. Your Rights

Depending on your jurisdiction, you may have specific statutory rights related to your personal data. Paiteams Tech Limited is committed to respecting and supporting your exercise of these rights. These rights may include:

  1. Right of Access: To access personal data we hold about you and obtain information about how it is processed.

  2. Right to Rectification: To request correction of inaccurate or incomplete personal data.

  3. Right to Erasure (Right to Be Forgotten): In certain circumstances, such as when data is no longer necessary for the purposes for which it was collected, to request the deletion of your personal data.

  4. Right to Restriction of Processing: In certain circumstances, such as when the accuracy of data is disputed, to request the restriction of our processing of your personal data.

  5. Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format, and to transmit those data to another data controller.

  6. Right to Object: In certain circumstances, such as for legitimate interests or direct marketing purposes, to object to our processing of your personal data.

  7. Right to Withdraw Consent: If the processing of your data is based on your consent, you have the right to withdraw that consent at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.

  8. Right to Lodge a Complaint with a Data Protection Authority: You have the right to lodge a complaint with the data protection or supervisory authority in your location.

You can exercise some of your rights through your Paiteams Tech Limited account. If you are unable to exercise your rights through your account, or if you wish to exercise other rights, please submit your request to contact@paiteams.com. We will respond to your request within a reasonable timeframe as required by applicable law. To protect your privacy and security, we may verify your identity before processing your request.

6. Children's Privacy

Our Services are not directed to or intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it. If you have reason to believe that a child under 13 has provided personal data to Paiteams Tech Limited through the Services, please email contact@paiteams.com. We will investigate any notification and, where appropriate, remove the relevant personal data from our systems. Users under 18 must obtain permission from their parents or legal guardians before using our Services.

7. Changes to the Privacy Policy

This Privacy Policy may be revised periodically in response to changes in our services, technology, legal, or business practices. Any revisions will be reflected by updating the "Effective Date" at the bottom of this page. If such changes significantly affect how we collect, use, or disclose your personal information, and may impact your rights under this policy, we will notify you in a more prominent way (e.g., through an in-service notification or email). Unless otherwise required by applicable local law, your continued use of Paiteams Tech Limited after the revised privacy policy becomes effective signifies your agreement to the revised policy.

8. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, the processing of your personal data, or Paiteams Tech Limited, please contact our privacy team using the following methods:

Email: contact@paiteams.com

Paiteams Tech Limited is a company registered in Hong Kong, with its registered office at:

WORKSHOP 222, FTY. UNIT 2, 2/F., SING WIN FTY. BLDG., 15-17 SHING YIP ST., KWUN TONG, HONG KONG

(Business Registration No: 78112310)

We will do our best to respond to your inquiries promptly.

Effective Date: December 22, 2025